Call failures on inbound voice towards Switzerland phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Mar 20, 2022 - 13:04 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Mar 20, 2022 - 13:04 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Mar 20, 2022 - 13:04 UTC
Investigating
Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failures towards Switzerland phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#81010
Posted Mar 20, 2022 - 08:15 UTC
This incident affected: Carrier Partners: Voice API (Voice, Europe).