Salsify Systems are operational as our partner resolved the issue with their system. Our monitoring shows that there are no additional issues occurring. Failed imports, publishes, and EC publishes will need to be re-ran. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted Dec 08, 2021 - 10:02 EST
Monitoring
Salsify Systems are operational as our partner resolved the issue with their system. We are continuing to monitor to ensure there is no further impact. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted Dec 07, 2021 - 18:46 EST
Identified
Due to an issue on one of our partner's systems we are seeing some Salsify Systems with a degraded performance. You may see an increase in failures to imports, publishes for our connectors and publishes and retailer display of Enhanced Content. We'll update you as soon as we know more. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted Dec 07, 2021 - 12:05 EST
This incident affected: Salsify Application (Salsify Application).