We’ve been monitoring this over the past day and all data is now syncing as expected again.
Posted May 19, 2021 - 04:32 EDT
Monitoring
We have resolved the issue and all data has been successfully refreshed. We'll continue to monitor this over the next hours.
Posted May 18, 2021 - 09:35 EDT
Investigating
We are experiencing syncing delays for HubSpot Marketing and HubSpot CRM Metrics. Syncs are being prioritized for Paying plans, so for accounts on Paid plans, the delays are the shortest - up to an hour. The syncing delays have been present since earlier today.
The issue can be identified by seeing outdated data on the Databoards and missing latest data.
Temporary solution: The latest data can be synced by changing the Date Range on the Databoard to force a re-sync of the affected Metrics.
Our team is working on this and will share an update soon.