After a period of monitoring, this issue is now resolved. All components of the application continue to function as expected without delays in content.
We apologize for any inconvenience and we thank you for your patience.
Posted Nov 06, 2020 - 21:22 UTC
Monitoring
Our engineering team corrected the issue affecting our alerting service. We have processed the content backlog and all components are functioning as expected. We will monitor the application closely.
We apologize for any inconvenience and we thank you for your patience.
Posted Nov 06, 2020 - 15:32 UTC
Investigating
We are currently experiencing delays with our Alerting services. This impacts Instant Notifications, Added Content and Digest Reports where users may see delays. Our Engineering team is currently investigating and we will update accordingly.
We apologize for any inconvenience caused.
Posted Nov 06, 2020 - 10:22 UTC
Monitoring
Engineering has completed processing the backlog of documents. We will monitor this issue closely and we apologize for any inconvenience.
Posted Nov 05, 2020 - 21:52 UTC
Update
Engineering continues to process the content backlog from this incident. Users may still see a slight delay in notifications.
We apologize for the inconvenience and thank you for your patience.
Posted Nov 05, 2020 - 17:02 UTC
Update
Our Engineering team has identified and corrected the issue. We are currently processing a content backlog generated from this incident, which includes Instant Notifications, Added Content, and Digest Reports.
We will continue to provide updates and we apologize for any inconvenience caused.
Posted Nov 05, 2020 - 11:05 UTC
Update
We are currently experiencing delays with our Alerting services. This impacts Instant Notifications, Added Content and Digest Reports where users may see delays. Our Engineering team is currently investigating and we will update accordingly.
We apologize for any inconvenience caused.
Posted Nov 05, 2020 - 08:55 UTC
Update
Our engineering team has located and corrected the issue. We have processed the content backlog and all components are operating normally. We will monitor the application closely.
We apologize for any inconvenience and we thank you for your patience.
Posted Nov 04, 2020 - 23:57 UTC
Investigating
We are currently experiencing delays with our Alerting services. This impacts Instant Notifications, Added Content and Digest Reports where users may see delays of 40 minutes or more. Our Engineering team is currently investigating and we will update accordingly.