Issues with our loadbalancers

Incident Report for Monta

Resolved

This incident have been resolved.

Posted Feb 21, 2024 - 21:56 UTC

Monitoring

The last issue was a false alarm isolated to background jobs, so things seem to operate within normal parameters

Posted Feb 21, 2024 - 21:36 UTC

Identified

We are seeing increased error rates from our load balancers again, and will continue to investigate

Posted Feb 21, 2024 - 21:22 UTC

Monitoring

Things have stabilised again, and both app and portal should be responding as normal. We will continue to monitor

Posted Feb 21, 2024 - 20:42 UTC

Investigating

We are currently seeing some failures on our Loadbalancers, which can cause app and portal to become unresponsive. We are working on it.

Posted Feb 21, 2024 - 20:37 UTC

This incident affected: Monta Charge - App and Internal APIs.