Autoextract API is suffering from constant restarts of a subset of its render farm

Incident Report for Zyte

Resolved

This incident has been resolved.

Posted Nov 29, 2020 - 02:05 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 29, 2020 - 00:53 UTC

Monitoring

The service is healthy and stable for everyone after tuning rendering parameters for the offending domain.

Posted Nov 29, 2020 - 00:52 UTC

Identified

We have identified the problematic domain and have implemented a temporary measure to reduce its impact.

Posted Nov 29, 2020 - 00:22 UTC

Investigating

We identified a drop of 20% on our render capacity. It affects certain url domains only and we are working to identify the root cause at the moment.

Posted Nov 28, 2020 - 21:00 UTC

This incident affected: Zyte Data Extraction.