This incident has been resolved, full functionality has been restored. Thank you for all of your patience throughout, we apologise for the inconvenience this may have caused.
Posted May 05, 2023 - 08:54 UTC
Monitoring
A fix is in place and we see systems recovering. All services should be working as normal. We are monitoring the results.
Posted May 05, 2023 - 08:38 UTC
Identified
We are investigating an issue on our platform that might be affecting your experience with our services. Uploads and downloads are affected and we have reports of transfers getting stuck at 99%. We have identified the root cause and we are working towards fixing the issue.
Posted May 05, 2023 - 08:26 UTC
This incident affected: WeTransfer (Website, Downloads, Uploads, Email, Portals, Transfer Mobile).