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Kenya Safaricom new Sender ID regulations
Incident Report for Telesign system status
Resolved
This incident has been resolved.
Posted Oct 13, 2022 - 02:12 PDT
Identified
Country: Kenya

Operator: Safaricom

Effective date: already started

Details: MNO Safaricom has new requests regarding Sender ID registration towards Kenya. The required information for the registration of Alphanumeric Sender IDs are:
1. Client’s Company Name or Entity Name
2. Client’s copy of Certificate of Incorporation - (they added this requirement in order to have more visibility that the enterprise/brand is legitimate)
3. Company URL
4. Purpose/Nature of the Message
5. Sample Message
The registration should take between 3-6 days.
All unregistered senders will be blocked. Numeric sender IDs are not allowed. Local sender IDs are not allowed. Generic Sender IDs will be blocked. They still haven't announced the date of blocking.
Posted Sep 13, 2021 - 08:01 PDT
This incident affected: Regulatory Updates.