Sleep & Strain processing delayed
Incident Report for WHOOP
Resolved
This incident has been resolved.
Posted Dec 30, 2020 - 10:49 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 30, 2020 - 10:10 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 30, 2020 - 09:40 EST
Investigating
We are investigating a delay in sleep and strain processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
Posted Dec 30, 2020 - 09:15 EST
This incident affected: Mobile App Features (Data uploads & processing).