Delay on Processing eWallet payments callbacks
Incident Report for Xendit
Resolved
This incident has been resolved.
Posted Oct 28, 2023 - 22:04 WIB
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2023 - 21:55 WIB
Identified
The issue has been identified and a fix is being implemented. The pending callbacks are being processed gradually.
Posted Oct 28, 2023 - 21:50 WIB
Investigating
Dear Valued Customers,

We have detected delays in processing callbacks for eWallet payments. We are investigating and will keep this page updated as we progress to resolve this disruption. We apologize for the inconvenience caused.
Posted Oct 28, 2023 - 21:41 WIB
This incident affected: Callback (eWallets).