Slow Search Functionality

Incident Report for nShift - Webshipper

Resolved

This incident has been resolved.

Posted Dec 13, 2022 - 09:40 CET

Update

Lastest update.

We will deploy a new API version around 15:30. This should improve search functionality quite a bit.
We have also added multiple resources in the system to ensure no bottleneck incidents can occur.

This is considered the highest priority and we are doing everything we can to ensure smooth usability.
We understand how important this functionality is for everyone and apologize for the inconvenience this causes.

Posted Dec 12, 2022 - 14:48 CET

Identified

We are currently having issues with slow load times on the order and shipment overview.

we are doing all we can to implement a fix.

Thank you for your patience.

Posted Dec 12, 2022 - 11:09 CET

This incident affected: Platform Version 2 (API, Frontend).