A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2022 - 21:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 28, 2022 - 20:49 UTC
Identified
The root cause of the issue has been identified. A fix is in progress, will be tested, and then deployed to production as soon as testing is complete.
Posted Jan 28, 2022 - 17:46 UTC
Investigating
We have identified an issue that has been reported by a few customers. These customers have reported that they have not been able to toggle on call from Pulsara MOBILE.
Pulsara Administrators, should any of your users report this issue, our recommendation at this time is that you manage the affected user’s call status via Pulsara MANAGER.
Pulsara is currently working to resolve this issue and will follow up with you when the resolution is deployed.
Posted Jan 28, 2022 - 17:38 UTC
This incident affected: Pulsara Cloud Platform - US.