Ivanti Neurons for ITSM WAZ PRD Outage

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted 7 months ago. Nov 01, 2024 - 22:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 7 months ago. Nov 01, 2024 - 21:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 7 months ago. Nov 01, 2024 - 21:08 UTC

Update

Impact
A subset of customers will not be able to load the login page for their Ivanti Neurons for ITSM tenant.
Posted 7 months ago. Nov 01, 2024 - 20:49 UTC

Investigating

A subset of customers in the WAZ PRD Landscape are experiencing an outage, we are currently investigating the issue
Posted 7 months ago. Nov 01, 2024 - 20:41 UTC
This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (WAZ)).