Zuora Analytics experiencing elevated data latency
Incident
Report for Zuora
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to investigate this issue.
Investigating
Investigating - We are observing elevated data latency in Zuora Analytics resulting in customer Analytics Dashboards, Cards, and Datasets not getting refreshed in over 24 hours. Limited to Zuora Analytics. No impact on Zuora Reporting. We are investigating the issue now.
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Analytics, Sandbox Analytics), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Analytics, Sandbox Analytics), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production Analytics, Sandbox Analytics).
