Brivo Login Service Disruption

Incident Report for Brivo

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 04:12 EDT

Monitoring

A fix has been implemented and we are monitoring results.

Posted Jun 21, 2022 - 04:08 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 21, 2022 - 03:56 EDT

Identified

We are currently investigating issues logging into Brivo Onair and Brivo Access. We have temporarily disabled certain features related to authentication including single sign on, multi-factor authentication, and password reset features to allow for continued use of the applications.

Posted Jun 21, 2022 - 03:54 EDT

This incident affected: Brivo Account Configuration Tool, Partner Portal, Mobile Apps (Brivo Onair Mobile Admin), and Brivo Access (Brivo Access United States Region).