Intermittent API errors across all products

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted 2 years ago. Mar 29, 2023 - 15:59 WIB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Mar 29, 2023 - 15:30 WIB

Update

Dear customers,

We are currently investigating specific affected products and working with our partners to resolve the issue.

The list of affected products may be updated as we learn more about this issue.
Posted 2 years ago. Mar 29, 2023 - 15:14 WIB

Investigating

Dear customer,

We're currently experiencing intermittent issues across all products.

We are investigating the issue. In the meanwhile, you may experience elevated error rates.
Posted 2 years ago. Mar 29, 2023 - 14:50 WIB
This incident affected: API (Customers Endpoints, Direct Debit, E-Wallets, Over-The-Counter Payments, PayLater, Payment Links, Payouts, QR Codes, Subscriptions, Virtual Account, xenPlatform Accounts, xenPlatform Transfers).