Workers servers have been fully restored and all queued jobs have been completed as expected. Data and events were delayed for up to 1 hour, and no data loss occurred.
Posted 1 year ago. Jan 17, 2024 - 18:40 EST
Identified
We have identified the issue and are working toward a solution. Resolution expected within 30 minutes.
Posted 1 year ago. Jan 17, 2024 - 18:03 EST
Investigating
As of 17:25 Eastern, Forms workers are delayed and queues are backing up. This affects form analytics, submit-action events like form integrations, submission exports, and emails. The Forms application, and the live form is functioning properly.
Posted 1 year ago. Jan 17, 2024 - 17:25 EST
This incident affected: Formstack Forms - Third Party Integrations (Salesforce, Google Sheets, HubSpot, Amazon S3, Google Calendar, Google Drive, Formstack Documents, Zendesk, Webhooks) and Formstack Forms (Email System (SendGrid)).