Intermittent issues (US-East Coast)

Incident Report for Egnyte Platform

Resolved

This incident has been resolved.

Posted Jan 20, 2022 - 22:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2022 - 22:33 UTC

Update

We are continuing to investigate this issue. We will provide you with an update in the next 30 minutes.

Posted Jan 20, 2022 - 22:26 UTC

Update

We are continuing to investigate this issue. We will provide you with an update in the next 30 minutes.

Posted Jan 20, 2022 - 21:57 UTC

Investigating

We are experiencing issues with our services in the US-East Coast and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Jan 20, 2022 - 21:27 UTC

This incident affected: Collaboration (Web UI, Preview, WebDAV, Desktop App, Sync, FTP/SFTP, Registrations).