Bank details of pleo Wallet unavailable

Incident Report for Pleo

Resolved

This incident has been resolved.

Posted Dec 27, 2021 - 18:12 UTC

Update

We are continuing to investigate this issue.

Posted Dec 27, 2021 - 18:11 UTC

Update

We have identified the root cause and are currently working on a fix.
Please reach out to our support team via support@pleo.io or the chat function (Question mark > Chat with us) if you need help.

Posted Dec 27, 2021 - 13:30 UTC

Investigating

Some customers are unable to retrieve the bank details of their pleo account (wallet). Please contact support@pleo.io if you need help. Sorry for the inconvenience.

Posted Dec 27, 2021 - 13:21 UTC

This incident affected: 💰 Wallet and Web application.