Disruption on Customer Endpoint
Incident Report for Xendit
Resolved
This incident has been resolved.
Posted Apr 29, 2023 - 08:20 WIB
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2023 - 08:17 WIB
Update
We are continuing to work on a fix for this issue.
Posted Apr 29, 2023 - 08:06 WIB
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 29, 2023 - 08:00 WIB
Update
We are continuing to investigate this issue.
Posted Apr 29, 2023 - 07:55 WIB
Investigating
Dear Customers,

We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance.

We are investigating this issue currently.
Posted Apr 29, 2023 - 07:52 WIB
This incident affected: API (Cards, eWallets, Subscriptions, Direct Debit, Customers endpoint, Payment APIs) and Dashboard (Batch Disbursements).
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