Connection Status for devices intermittently showing incorrect states
Incident Report for Automox
Resolved
This incident has been resolved.
Posted Mar 04, 2021 - 22:41 UTC
Monitoring
The issue has been identified and a solution implemented. Automox are currently monitoring the fix now.
Posted Mar 04, 2021 - 22:18 UTC
Investigating
Currently there is an intermittent issue where devices will show the incorrect states for devices such as devices connected showing as disconnected and disconnected devices showing connected. This could impact scheduled policy runs within Automox.
Posted Mar 04, 2021 - 21:58 UTC
This incident affected: API, Console (web), and Patching Engine.