Ingest issues connecting to lightstep SAAS

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Aug 11, 2021 - 13:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 11, 2021 - 12:12 PDT

Update

We are continuing to investigate this issue.

Posted Aug 11, 2021 - 11:16 PDT

Investigating

We are currently investigating this issue.

Posted Aug 11, 2021 - 11:03 PDT

This incident affected: Observability - Data Ingestion (Trace Assembly, Trace Statistics) and Observability - API.