The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Feb 23, 2024 - 21:38 PST
Identified
We have identified the cause of customers not being able to export files from the web applications on Upchain. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 23, 2024 - 21:00 PST
Investigating
Our monitoring has detected an issue with Upchain where customers will not be able to export files from the web applications. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.