Pineapple Express Orders Failing to Send

Incident Report for Dutchie

Resolved

Pineapple Express has identified the issue and resolved it on their end. Orders should now be sending successfully again.

Posted Feb 10, 2021 - 12:57 EST

Identified

Our Fleet Management integration, Pineapple Express, is having issues with their API affecting multiple dispensaries. This is affecting our ability to send orders to them. We are working with Pineapple Express to resolve these issues.

Posted Feb 10, 2021 - 12:23 EST