Twilio - Elevated Errors and Request Latencies From the Twilio Conversations, Programmable Chat APIs and Flex
Incident Report for Ciptex
Resolved
Elevated errors and request latencies has been resolved and Twilio Conversations, Programmable Chat APIs and Flex Platform are operating normally at this time.
Posted Mar 27, 2023 - 19:36 BST
Monitoring
Twilio Conversations, Programmable Chat APIs and Flex Platform are now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 27, 2023 - 18:25 BST
Update
Twilio is continuing its investigation and has discovered that Flex Platform is also having elevated errors and request latencies. They are continuing to work on a resolution. Twilio Conversations and Programmable Chat APIs are also impacted. We will provide an update in 1 hour or as soon as more information becomes available.
Posted Mar 27, 2023 - 17:32 BST
Investigating
Twilio is seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs.

The Twilio team is currently investigating and will provide an update in 1 hour or as soon as more information becomes available.
Posted Mar 27, 2023 - 17:29 BST
This incident affected: Twilio (Twilio Flex Application Platform, Twilio Programmable Chat, Twilio Conversations).