This incident has been resolved and observed that clients are operating normally.
Posted Nov 15, 2023 - 08:59 EST
Monitoring
A fix has been implemented, we are continue to monitor the results.
Posted Nov 15, 2023 - 08:16 EST
Update
Our Engineers are continuing to work on a fix for this issue.
Posted Nov 15, 2023 - 06:57 EST
Identified
The cause of the issue has been identified. Our Engineering teams are working to implement a fix
Posted Nov 15, 2023 - 04:34 EST
Investigating
We are currently experiencing slowness issues in our Mobile Applications. Our dedicated team is already actively addressing this, employing all measures to diagnose and rectify the issues swiftly. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause.
Posted Nov 15, 2023 - 02:50 EST
This incident affected: Global (Learn - Mobile Services - Global).