app.shortcut.com currently not loading

Incident Report for Shortcut

Resolved

This incident has been resolved.

Posted Aug 29, 2022 - 10:33 EDT

Monitoring

We have applied a workaround that should restore access to app.shortcut.com, and are investigating causes.

Posted Aug 29, 2022 - 10:28 EDT

Update

We are continuing to investigate this issue.

Posted Aug 29, 2022 - 10:18 EDT

Investigating

Requests to app.shortcut.com cause a file to be downloaded instead of a page to be loaded in the browser. We are currently investigating the issue.

Posted Aug 29, 2022 - 10:17 EDT

This incident affected: Web App.