Unable to access Help Center

Incident Report for Squarespace

Resolved

The issue has been resolved and the Help Center is fully accessible.

Posted Jul 30, 2021 - 22:16 EDT

Identified

Help Center issues have been identified as relating to a third-party vendor. They are working to restore service.

Posted Jul 30, 2021 - 22:06 EDT

Investigating

We are currently investigating issues with the Squarespace Help Center failing to load.

Posted Jul 30, 2021 - 21:21 EDT

This incident affected: Squarespace Help.