Candidate Engagement Hub: New Candidate Data is unavailable & Engagements show as '0'

Incident Report for Brazen

Resolved

We are no longer experiencing technical issues with the Candidate Engagement Hub. This incident has been resolved.

Posted Aug 14, 2023 - 18:49 EDT

Monitoring

Our engineers have deployed a fix regarding the issue with the Candidate Engagement Hub. We will continue monitoring the service to ensure a full recovery. We expect to provide another update as soon as we have more information.

Posted Aug 14, 2023 - 17:31 EDT

Identified

Our engineers have identified a technical issue with the Candidate Engagement Hub that causes new Candidate data to be unavailable and the 'Engagements' to show as '0' for all Candidates.

The team is currently working to deploy a fix. We expect to provide another update as soon as we have more information.

Posted Aug 14, 2023 - 13:31 EDT

This incident affected: Candidate Engagement Hub.