INC146053 – CRA Tax Bill Payment Delay
Incident Report for Central 1
Resolved
This incident has been resolved with the restoration of Rogers services and CRA bill payments will be processed with the original payment date.
Posted Jul 09, 2022 - 09:57 PDT
Monitoring
Central 1 has been notified by the CRA that they are having problems accepting CRA bill payments today.

The CRA will honor the original payment date, but the member's CRA account won't be updated until they receive our EDI files.

The member would see no impact to their online banking account as the payment would have been debited and appeared to have been successful. Only if they checked their CRA account they would see that the funds were not applied.

We will provide an update when available from the CRA.

Central 1 Support - Support@central1.com - 1.888.889.7878, option 1
Posted Jul 08, 2022 - 17:56 PDT
This incident affected: Incident Alerting.