Increased Job Processing latency in US01
Incident Report for Braze, Inc.
Resolved
This incident has been resolved and job processing latency has returned to normal.
Posted Jun 02, 2022 - 21:29 EDT
Monitoring
A fix has been implemented and we're monitoring the results. We're seeing latency decrease across the cluster and will update again once the backlog is fully processed and latency has returned to a normal range.
Posted Jun 02, 2022 - 21:07 EDT
Identified
We've identified an issue with a subset of Databases, resulting in increased latency in Data Processing and Message Sending for some customers on US01.

Our DBAs are actively working to resolve the issue.
Posted Jun 02, 2022 - 20:43 EDT
This incident affected: US 01 Cluster (Data Processing, Outbound Messaging).
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