On 16 March 2023 between 06:50 to 07:05 UTC, console and S3 connections were impacted because of an internal connectivity issue. This resulted in some customers receiving errors when attempting to access the system via a variety of methods.
Resolution
The system connectivity was restored and service returned to normal levels by 07:05 UTC
Remediation Items
We are working to isolate the initial trigger for the event and have implemented further monitors to ensure that the service impact is mitigated in the future.