Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thank You,
VMware Horizon Communications Team
Posted Dec 22, 2021 - 13:13 EST
Update
The issue is now resolved.
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thank You,
VMware Horizon Communications Team
Posted Dec 22, 2021 - 13:09 EST
Update
We are continuing to work on a fix for this issue.
Posted Dec 22, 2021 - 13:08 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 22, 2021 - 09:00 EST
Investigating
Horizon Cloud is currently experiencing CMS Data ingestion issues in US East-1 region due to AWS EC2 operational issue in us-east-1 USE1-AZ4.
Impact: Some of ingest data from tenants during the outage maybe lost. Vmware will try out best to get them back after AWS EC2 resume.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems. Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • For further updates please visit and subscribe to our Unified Status page (http://status.workspaceone.com).