Scheduled platform maintenence
Incident Report for Luno
Resolved
The maintenance has been completed successfully and we did not see any service disruption during this time.

Thanks again for your patience.
Posted Apr 30, 2024 - 13:28 UTC
Update
We are continuing to do maintenance on our databases during the specified date and time, which should not exceed 90mins in duration:

30 April 2024
Start: 13:00 UTC

Customers might experience degraded performance and we anticipate increased latency during these periods.

We’ll post an update once the maintenance has been completed.

We apologise for any inconvenience this may cause and appreciate your patience as we work to improve our systems.
Posted Apr 29, 2024 - 14:25 UTC
Update
All upgrades have been completed for this week however we will continue doing maintenance on our databases during the specified date and times:

29 April 2024
Start: 06:00 UTC
Start: 13:00 UTC

We anticipate that each batch will not exceed 90 minutes in duration.

Customers might experience degraded performance and we anticipate increased latency during these periods.

We’ll post an update once the maintenance has been completed. We apologise for any inconvenience this may cause and appreciate your patience as we work to improve our systems.
Posted Apr 25, 2024 - 08:04 UTC
Identified
We will be conducting planned maintenance on our databases during the specified dates and times:

22 April 2024
Start: 06:00 UTC
Start: 13:00 UTC

23 April 2024
Start: 06:00 UTC
Start: 13:00 UTC

24 April 2024
Start: 06:00 UTC
Start: 13:00 UTC

25 April 2024
Start: 06:00 UTC

We anticipate that each batch will not exceed 90 minutes in duration.

Customers might experience degraded performance and we anticipate increased latency during these periods.

We’ll post an update once the maintenance has been completed. We apologise for any inconvenience this may cause and appreciate your patience as we work to improve our systems.

Thanks for your understanding.
Posted Apr 19, 2024 - 12:00 UTC