CAYAN/TSYS experiencing degraded service
Incident Report for Lightspeed - Status Page
Resolved
This incident has been resolved.
Posted Feb 26, 2021 - 17:39 EST
Monitoring
A partial outage at CAYAN/TSYS has resulted in Retail Integrated Payments being temporarily degraded.
You may experiencing difficulties processing payments using their services.
Please refer to their status page here: https://status.cayan.com/ .

We are actively monitoring the situation.
Posted Feb 26, 2021 - 13:49 EST
Update
We are continuing to work on a fix for this issue.
Posted Feb 26, 2021 - 11:48 EST
Identified
CAYAN/TSYS experiencing degraded service. You may experiencing difficulties processing payments using that gateway. Please refer to their status page here: https://status.cayan.com/
Posted Feb 26, 2021 - 11:47 EST
This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API, Integrated Payments) and Lightspeed Restaurant (K-Series) (Lightspeed Payments).