Elevated Chat Errors in US
Incident Report for Mitel CloudLink
Resolved
This incident has been resolved.
Posted Jul 15, 2021 - 14:04 EDT
Monitoring
This error condition was a transient occurrence related to a specific traffic condition. There were three occurrences of this issue: 09:15 EST (13:15 UTC), 10:45 EST (14:45 UTC), and 11:03 EST (15:03 UTC), each lasting for approximately 2 minutes.

We will continue to monitor for any re-occurrences, and take corrective action as necessary.
Posted Jul 15, 2021 - 11:37 EDT
Investigating
We're currently investigating intermittent increased chat errors for the US cloud.
Posted Jul 15, 2021 - 10:54 EDT
This incident affected: CloudLink Services (US) (Chat).