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SMS Delivery Delays to the T-Mobile Network in United States
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery delays when sending SMS via a subset of short codes to the T-Mobile network in United States. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to the T-Mobile network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delivery delays when sending SMS via a subset of short codes to the T-Mobile network in United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delivery delays when sending SMS via a subset of short codes to the T-Mobile network in United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS and MMS delivery delays to a subset of United States shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).