Ownbackup Archive Degraded Performance
Incident Report for Own Company
Resolved
This incident has been resolved.
Posted Apr 01, 2022 - 12:39 UTC
Monitoring
A fix was deployed.
Posted Mar 31, 2022 - 22:04 UTC
Update
The root cause found a fix in progress.
Posted Mar 31, 2022 - 19:27 UTC
Identified
The Archive Team is tracking a bug that affects the presentation of data in the activity downloads. Lines in the activity download file might be missing, so the number of archived records in the file might not match the reported number in the activity window.
Posted Mar 31, 2022 - 18:21 UTC
This incident affected: Archive-APP1 (Archiving Jobs), Archive-HIPAA1 (Archiving Jobs), Archive-EMEA1 (Archiving Jobs), Archive - AU1 (Archiving Jobs), Archiver - UK1 (Archiving Jobs), Archive - USGOV2 (Archiving Jobs), Archive - CA1 (Archiving Jobs), Archive - HIPAA4 (Archiving Jobs), and Archive - EMEA4 (Archiving Jobs).