Delivery delay on outbound MMS towards the US phone numbers : AT&T
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Update
We are continuing to investigate this issue.
Investigating
Dear Valued Customer,
One of our carrier partners currently observing outbound MMS delivery delays for a small segment of phone numbers towards the US - AT&T. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#29812
One of our carrier partners currently observing outbound MMS delivery delays for a small segment of phone numbers towards the US - AT&T. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#29812
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).