We are continuing to work on getting things back to 100% Currently logging and reporting are backlogged, we are working getting rid of the backlog.
Posted Nov 14, 2023 - 13:16 CST
Update
Origin - FTP, Origin - SSH and API are now operational as of 1730UTC, we are still working on the portal as well as log delivery. We will present updates with new information as it arises.
Posted Nov 14, 2023 - 12:00 CST
Update
We are currently investigating an issue that is affecting the API, Logging/Reporting, Customer Portal, as well as FTP and SSH origins, which are all down. We will update when we have more information.
Posted Nov 14, 2023 - 08:46 CST
Investigating
We are currently investigating an issue that is preventing clients from accessing their portals. We will providing more information as we learn more.
Posted Nov 14, 2023 - 08:38 CST
This incident affected: Origin - FTP, Origin - SSH, API, Customer Portal, and Reporting / Log Delivery.