ServiceChannel System Performance

Incident Report for ServiceChannel

Resolved

This incident has been resolved. All services are working as expected.

Posted May 01, 2023 - 18:26 EDT

Monitoring

System stability has been restored and services are functioning normally. We will continue to monitor closely for any further issues.

Posted May 01, 2023 - 17:56 EDT

Investigating

We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.

Posted May 01, 2023 - 17:28 EDT

This incident affected: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Inventory Manager, Locations List, Maps), API (Authentication, Universal Connector), Analytics (Analytics Dashboard), and WorkForce.