We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Posted Feb 16, 2023 - 11:31 EST
Monitoring
We have fixed the issue impacting Upgrades on FreshBooks on Android devices using Google Pay. We will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
Posted Feb 16, 2023 - 11:09 EST
Identified
The FreshBooks Billing/Upgrade Issue is limited to Android users on Google Pay, and are working quickly to fix it. We will post an update as soon as everything is resolved.
Posted Feb 16, 2023 - 11:02 EST
Investigating
There’s currently an issue with degraded performance on our Billing/upgrade page on FreshBooks which can impact the ability to Upgrade/Update Billing info. We are working on fixing the performance issues and getting functionality back for the Billing/upgrade page Please check back for further updates.