The team has resolved the issue, and the notification queue is draining. The issue was moved to a different queue; new Bracket encrypted messages will perform as expected.
Posted May 14, 2021 - 19:02 EDT
Monitoring
The team has identified a batch of bad jobs in the Bracket notification queue. The jobs have been moved to a different queue, and new notifications will flow through as expected. We will continue to monitor the situation through resolution.
Posted May 14, 2021 - 18:21 EDT
Update
Bracket notifications are processing below expectations. The team is working on resolving the issue as quickly as possible.
Posted May 14, 2021 - 16:59 EDT
Identified
Bracket notifications to recipients are delayed. The team is working on the queues that send the notifications and are processing the queue as quickly as possible. Emails have been encrypted and are in the Bracket portal, but the notifications to recipients are delayed.