Some Vanilla sites are Unavailable
Incident Report for Vanilla Forums
Resolved
The issue has been resolved. An occurrence of extremely high demand led us to take immediate action. Servers were rebalanced acrossed multiple physical servers with our infrastructure hosting provider. Monitoring is showing the systems are operating within normal ranges.
Posted Oct 12, 2023 - 17:44 EDT
Investigating
We are currently investigating an issue with customers hosted in Europe
Posted Oct 12, 2023 - 17:08 EDT
This incident affected: Hosted Communities, Customer Portal, and Support Forum.