Elevated Error Rates

Incident Report for Eleos Technologies

Resolved

We're sorry for the impact to system performance caused by this incident. We have ongoing development work that addresses the underlying performance bottleneck.

Posted Mar 31, 2022 - 16:53 UTC

Monitoring

Error rates have dropped to normal levels, however we are still monitoring the situation.

Posted Mar 31, 2022 - 15:52 UTC

Update

Error rates are still elevated but have decreased since the beginning of the incident. We're continuing to investigate.

Posted Mar 31, 2022 - 15:26 UTC

Investigating

We are currently investigating elevated error rates for the platform. During this period, apps may fall back to offline functionality and save data to be transmitted when the platform returns to normal operation.

Posted Mar 31, 2022 - 15:03 UTC

This incident affected: Eleos Platform (API, Dashboard, Mobile Apps, Telematics Integrations).