Network Connectivity Issue in DC and NY

Incident Report for Flowroute

Resolved

This incident has been resolved.

Posted Oct 07, 2021 - 13:57 PDT

Monitoring

Our third-party cloud provider has resolved known issues and we are monitoring them closely. Only NJ PoP was impacted.

Posted Oct 07, 2021 - 11:14 PDT

Identified

One of our third-party cloud providers is experiencing Network Connectivity issues in DC and NY. They are currently investigating a network issue at DC and NY metros, which is impacting network stability in these metros. Updates will follow. Please note: this incident IS NOT related to US-West-WA Edge Proxy Decommission happening at the same time.

Posted Oct 07, 2021 - 10:35 PDT

This incident affected: Voice (Inbound Voice, Outbound Voice).