Intermittent connectivity issues for EU customers

Incident Report for Greenhouse

Resolved

This incident is resolved and we don't expect further disruptions.

Posted Jun 10, 2021 - 19:02 EDT

Monitoring

We have migrated all workloads to a new availability zone in the EU region and will continue monitoring the situation.

Posted Jun 10, 2021 - 18:25 EDT

Identified

We are migrating workloads from our upstream provider's affected availability zone. We believe that impact is minimal, but users may continue experiencing intermittent connectivity issues as we migrate workloads.

Posted Jun 10, 2021 - 17:45 EDT

Investigating

We are having intermittent issues with an upstream provider in the EU. Greenhouse Recruiting customers on silo 101 (See https://support.greenhouse.io/hc/en-us/articles/360056365191-Identify-an-organization-s-assigned-silo) may experience connectivity issues.

Posted Jun 10, 2021 - 17:00 EDT

This incident affected: Greenhouse Recruiting (Silo 101).