Partial Degradation - MongoDB Support Portal
Incident Report for MongoDB Cloud
Resolved
The MongoDB Support Portal experienced partial service degradation issues for some customers between 2021-05-11 21:08 (in UTC) and 2021-05-12 02:20 (in UTC). These platform issues have been resolved.

We apologize for the service interruption and greatly appreciate your patience.

Regards,
The MongoDB Team
Posted May 12, 2021 - 04:29 UTC
Investigating
There is currently an issue causing some of our customers to experience limited or degraded access to the MongoDB Customer Support Portal.
If you require assistance with a critical MongoDB Technical Support issue and are unable to use the Customer Support Portal, please contact us on +1 646 201 9247.
Posted May 11, 2021 - 22:17 UTC
This incident affected: MongoDB Support Portal.
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