All Trello users may experience problems receiving emails from Trello
Incident Report for Trello
Resolved
After our third-party email service released the fix, all the problems with receiving emails from Trello were fixed.
Posted May 19, 2023 - 16:04 EDT
Monitoring
We got an update from our third-party email service provider, who has already implemented a fix. We're monitoring our side to ensure all emails are successfully delivered to our users. We will quickly provide more updates as more information becomes available.
Posted May 19, 2023 - 15:01 EDT
Update
Our third-party email service provider has identified the problem on their side, and they're now working on a fix to be implemented. We will quickly provide more updates as more information becomes available.
Posted May 19, 2023 - 13:18 EDT
Identified
We have discovered an issue with our third-party email service provider, and we are currently awaiting their analysis to determine the root cause of the problem, which is hindering our users from receiving emails. We will quickly provide more updates as more information becomes available.
Posted May 19, 2023 - 12:41 EDT
Investigating
We're investigating an issue affecting the ability to receive any emails from Trello, except for marketing emails. Our team is still investigating, and we'll share a new update soon.
Posted May 19, 2023 - 12:37 EDT
This incident affected: Trello.com.