We are continuing to monitor the situation in partnership with an upstream provider.
Posted Dec 07, 2021 - 22:19 UTC
Update
We are now observing a recovery in the uploading behavior.
Posted Dec 07, 2021 - 18:20 UTC
Update
We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 17:07 UTC
Identified
We have identified the issue and have isolated it to an upstream provider.
Posted Dec 07, 2021 - 17:04 UTC
Update
We are currently investigating an issue with the Hosting and Management API. Users will experience delays in uploading content via the Hosting and Management API. Delivering content is not affected. We will provide an update shortly.
Posted Dec 07, 2021 - 16:46 UTC
Investigating
We are currently investigating an issue that may impact the ability to upload videos
Posted Dec 07, 2021 - 16:36 UTC
This incident affected: New Video Upload and JW Player Dashboard.
